K2Network - Ticket Örnekleri

[Rig]

#### Hesabı Calınan ve Bilgilerini Degiştirmek İsteyenler İçin ####

Dear, Customer Support
i got hacked please change my account information.
i want to change my Account Password , My e-mail and 3 secret questions and answers.
These are my payment informations. Thanks for your help..


Here is the information you need

Account Login ID : xxxxxxxx (Acc ID)
My Character ID: xxxxxxxxx ( Charın nick)
Server : xxxxxxxx (Server)
Hack Date : (Charınızın Çalındığı Zaman)
Character level before hack : (*Level*-*Exp* Kac Level Oldugunu ve Yaklasik % Kac Expte Olduğunu Yazın)

Secret question answer before i got hacked : (Hacklenmeden Önceki Gizli Sorunun Cevabını)

Registration Date : (Hesabın Açıldığı Tarihi Yazınız)



Click and Buy Information,

1st Click And Buy (Birinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)

Customer ID number : xxxxxxxx (9 Haneli Müşteri Numarası)

C&B E mail : [email protected] (C&B maili)

2nd Click And Buy (ikinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)

Customer ID number : xxxxxxxxx (9 Haneli Müşteri Numarası)

C&B E mail : [email protected] (C&B maili)


Paypal Information,

PAYPAL ID : [email protected] (Paypal Maili)

Credit Card Last 4 digit: xxxx (Kredi Kartı Son 4 Hanesi)

KESN CODE : xxxxxxxxx (Alışverişinde KESN kodlarını girip Submit yaptığımızda, verilen şifre)

Date : xxxx.xx.xx (KESN Aktivasyonunun Yapıldığı Tarih)


New Password : xxxxxxxx

New Mail : [email protected]

New 3 secret questions and answers ;

1)- What is your mother's maiden name? >> Answer :

2)- What city were you born in? >> Answer :

3)- Who was your childhood hero? >> Answer :


#### Charınızın Neden Banlandıgını Ögrenmek İçin ####
Dear Customer Support,

My account was blocked, but I dont why you blocked it. Could you write me its reason?

Regrads,

#### Clan Bug İçin Gereken Ticket ####
Hail Customer Support
I ** playing at olympia server in a clan named [Clanın ismi] . In [Buga girilen tarih] our clan was bugged.You should rollback our clan before it was bugged.
Thanks for your concern.


#### İtemleri Hacklenenler İçin Ticket ####
* Ticket Types / Bilet Tipleri: Account Issues / Hesap işlemleri
* Account Issues / Hesap Islemleri: Hacked Accounts / Hacklenen hesaplar
* Account ID / Kullanici Ismi: xxxxxxxx
* Character Name, Class & Level: xxxxxx ,(Wrr,pri,mage,rogue) xx LwL %xx
* Date of Compromise / Hacklenme Tarihi: xx.xx.xxxx
* Payment Info / Odeme Bilgisi: XXXXXX-XXXXXX-XXXXXXX-XXXXXX
* Server / Sunucu: XXXXXX
Hacked Items 1 / Hacklenen Esyalar 1: Armor/Zırh
*Armor Item 1: xxxxx
Armor Item 2: xxxxx
Armor Item 3: xxxxx
Armor Item 4: xxxxx
Armor Item 5: xxxxx
Hacked Items 2 / Hacklenen Esyalar 2: Weapons/Silahlar
*Weapon Item 1: xxxxx
Weapon Item 2: xxxxx
Weapon Item 3: xxxxx
Weapon Item 4: xxxxx
Weapon Item 5: xxxxx
Hacked Items 3 / Hacklenen Esyalar 3: Accessories/Aksesuarlar
*Accessory 1: xxxxx
Accessory 2: xxxxx
Accessory 3: xxxxx
Accessory 4: xxxxx
Accessory 5: xxxxx
Accessory 6: xxxxx
Accessory 7: xxxxx
Accessory 8: xxxxx
Accessory 9: xxxxx
Accessory 10: xxxxx
Hacked Items 4 / Hacklenen Esyalar 4: Other/Diğer
EXP: xxx
Coin: xxx
NP: xxx

#### Charınız Uzun Zamandır Askıda İse Atılacak Ticket ####

Hi knightonline team
My account is in use and i can not login to game properly. Please disconnect my account from servers as quick as possible. Thank you.

#### Hesabınız Mykol'a Giriyor GamerFirst'e Girmiyorsa ####


Hello Customer Support ,I have a problem I can not enter the game first.Mykol is entering but not into the gamefirst
Thank you in advance for your help

Here is the information you need

Account Login ID :
K-Esn Code : (ilk ticket'da koymayadabilirsiniz.)


#### Buga Giren İtemlerle İlgili Ticket ####

Ticket bölümünü açtığınızda şu yolu izleyin;

Language: English
Ticket Type: In-Game Issues
In-Game Issue Type: Character Issues
Character Name, Class & Level: (Karakter ismi, Sınıfı ve leveli)
Server Name: Ares
Subject: Bug problem
Description:
Hi,
There is a problem with my character. Yesterday there was too much lag and disconnected in game. I put my items to my inn hostess and today i log in to my character. I have checked my items but my items got bug.

My items which is bug items;
...
...
...
...

I can't using my items please check my character and fix this.
Regards.

Noktalı olan yerlere sırasıyla buga giren tüm itemlerinizi yazın. İlk önce 1-2 gün içinde her zamanki rutin ilk cevap geliyor, malesef yardımcı olamadığı için bir üst departmana aktardığıyla ilgili. 1-2 gün sonra da asıl cevap geliyor ve itemleriniz düzeliyor.


#### Silinen İtemler İçin Ticket ####

My following items were deleted. And they were quest accessories. Could you please restore them? Thanks.

Item list: [Item listesi]

 

[AdanaStyLee]

Cevap: K2Network - Ticket Örnekleri

Greetings chakail18,

Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.

Someone with access to this account was observed using third party tools, which violates our posted Terms of Service policy. This account will not be unblocked. All current/future tickets will be closed and no further action will be taken on this account. I apologize for any inconvenience this may have caused and thank you for your understanding.

Regards, BANA BUNU ÇEVİREBİLİRMİSİN RİCA ETSEM LÜTFEN ÖZELDEN VEYA BURDAN MSJ'NI BEKLİYORUM ...